Give the Gift of Connection

Choose an amount, add your message, and the gift card arrives by email within 24 hours, ready to forward or print. It can be used for any Bluelime Bespoke catering service in Mallorca.

Every card is theirs to spend on the occasion they choose to create with us. As a guide to what each could become:

• €250 · A lovely gesture towards a lunch or dinner they’ll plan with us, or our arrival shopping service for their holiday.

• €500 · A little more towards a special lunch or dinner at home, or our arrival shopping service.

• €1,000 · The makings of an intimate dinner at home, cooked and served by their very own private chef and waiter.

• €2,000 · Towards a long lunch or dinner for family and friends, so the hosts can simply sit back and enjoy.

• €3,000 · A generous contribution to a special celebration in their home, with our chef and service team looking after everything.

• €5,000 · A wonderful beginning to a week of private chef and waiter service with us.

Not sure which to choose? Contact us directly and we’ll happily talk it through to help you find the right gift.

How it works

1. Choose an amount and write your message.

2. The gift card arrives by email as a PDF, after we’ve added your personalised touches to the gift card.

3. The recipient contacts us when they’re ready, and we create the special occasion around them.

Where we serve

Our chef services are available across Mallorca, and many Bluelime chefs are happy to travel to the other Balearic Islands and beyond. Planning something further afield? Send us a message.

Validity

Valid for 12 months from purchase.

Gift Card Terms and Conditions

1. Introduction
These Terms and Conditions (“Terms”) apply to gift cards sold by CDK Hospitality Services S.L., trading as Bluelime Bespoke (“Bluelime Bespoke”, “the Company”). By buying or redeeming a gift card, you agree to these Terms. Please read them carefully.

2. Definitions

• Purchaser: the person who buys the gift card.

• Recipient: the person who holds and redeems the gift card.

• Client: any individual or entity using the Company’s services, including a Recipient who books with a gift card.

• Services: all offerings provided by the Company, including but not limited to private chef and catering services, private hospitality, event coordination and associated hospitality services.

• Third-Party Providers: external vendors or service providers arranged through Bluelime Bespoke.

3. Your Gift Card
3.1. Validity. The gift card is valid for 12 months from the date of purchase. The service it is used towards must take place within those 12 months.
3.2. Use. The gift card can be used towards any Bluelime Bespoke service, subject to availability.
3.3. Transferable. The gift card is fully transferable and may be given to anyone.
3.4. Location. Gift cards are for services in Mallorca. Some of our chefs are happy to travel, so for other locations please contact us directly.
3.5. Redemption. To redeem a gift card, contact us at services@bluelimebespoke.com with the gift card details, and we will plan the occasion with you. Please contact us at least 7 days before your preferred date. Booking is subject to availability.
3.6. Single booking. The full value must be used in one booking. Any unused value cannot be carried over or exchanged for cash.
3.7. Balance. If the occasion costs more than the gift card value, the remaining balance is payable as set out in section 5.

4. Right of Withdrawal
If you bought your gift card online, you may cancel it within 14 days of purchase for a full refund, provided it has not been redeemed. To cancel, email services@bluelimebespoke.com. This right belongs to the Purchaser only. The Recipient cannot cancel the gift card or exchange it for cash. After 14 days, gift cards are non-refundable.

5. Payment Terms for Bookings
5.1. Gift card value. The gift card value is applied to the booking at the time of confirmation.
5.2. Payment schedule for any remaining balance:

• 50% of the remaining balance is due at the time of confirmation.

• The final 50% is due 30 days before the booking, unless otherwise agreed.

• Any further costs incurred during the booking are due within 7 days of the final invoice being issued.

• For bookings made less than 30 days before the event, any remaining balance is due in full at confirmation.

5.3. Payment methods. We accept credit and debit cards and bank transfers.
5.4. Currency. All payments are made in euros (€). Any currency conversion fees are paid by the Client.

6. Cancellations and Refunds
6.1. Cancellation by the Client. If a confirmed booking is cancelled by the Client, the gift card value counts as a payment made, and the following applies:

• More than 6 months before the event date: loss of 25% of the payments made.

• From 6 months to 30 days before the event date: loss of 50% of the payments made.

• Less than 30 days before the event date: loss of all payments made.

6.2. Cancellation by the Company: staffing. If personnel circumstances beyond our control arise, our first priority is for the event to go ahead, and we will engage suitable, qualified replacement personnel. If we are unable to find replacements and must cancel, the full gift card value will be reinstated and any other payments refunded in full.
6.3. Force majeure. Force majeure only exists where a legal constraint prevents the event from being held on the agreed date. In that case, a cost may remain, assessed individually according to the working hours our staff have already spent on the event, such as site visits, meetings, correspondence and pre-production work. The event date must fall within the period in which closures or limitations are legally enforced. If an event date is not affected at first but later falls within a force majeure period, the full amount paid will be returned.

Examples we accept as force majeure:

• A compulsory quarantine of more than 3 days when entering Spain or returning to the country of origin.*

• A legal reduction in permitted guest numbers affecting more than 50% of the guests quoted for.

• Spain or the country of origin not allowing entry or exit.*

• Local authorities prohibiting event catering services.

*Where guests travel from several countries, the Client will agree with us in advance the two countries from which most guests will travel.

Examples we do not accept as force majeure:

• Requirements to take a health test before travelling.

• Health recommendations advising against travel in general or to Spain.

• Changes in local regulations affecting how the event is run (for example masks, distancing or time limits).

• Cancellation of flights or hotels when other legal travel and accommodation options are available.

6.4. Refund timing. Refunds are processed within 14 business days of approval.

7. Liability
7.1. The Company is not liable for indirect, incidental or consequential damages arising from the use of its services, or for issues caused by Third-Party Providers, although we will assist in resolving any disputes.
7.2. The Client is responsible for:

• the safety and legality of their premises and activities; and

• providing accurate information required for the service.

8. Third-Party Providers
8.1. The Company may arrange services through trusted Third-Party Providers.
8.2. Third-Party Providers operate independently, and their own terms and conditions may apply.
8.3. The Company consolidates charges from Third-Party Providers into one bill for the Client’s convenience.

9. Client Obligations
The Client agrees to:

• provide accurate and timely information;

• comply with any preparatory requirements for the service; and

• treat Company staff and Third-Party Providers with respect.

10. Confidentiality
Both parties agree to keep all confidential information private and not to disclose it to third parties, except as required by law.

11. Data Protection
In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we inform you that:

• Controller: CDK Hospitality Services S.L., B09667437, Carrer Asival 7, 1A, 07011 Palma de Mallorca (Illes Balears), services@bluelimebespoke.com.

• Purpose: to process gift card purchases and redemptions, maintain a commercial relationship, and send communications about our products and services.

• Legal basis: performance of the contract, legal obligations, and your consent where appropriate.

• Data and retention: we process only the minimum data needed for this purpose and keep it for the legally required periods.

• Recipients: those necessary to provide the service, including our payment processors, and to meet legal obligations.

• Your rights: access, rectification, portability, erasure, restriction and objection. Contact us at services@bluelimebespoke.com or via www.bluelimebespoke.com.

12. Changes to these Terms
The Company may amend these Terms at any time. Significant changes will be notified by email or on our website. A gift card is governed by the Terms in force on its date of purchase.

13. Governing Law and Jurisdiction
13.1. These Terms are governed by the laws of Spain.
13.2. The parties will try to resolve any dispute amicably, including through mediation, before starting legal proceedings.
13.3. Legal disputes will be resolved by the courts of Palma de Mallorca.

14. Contact
CDK Hospitality Services S.L. (Bluelime Bespoke), Carrer Asival 7, 1A, 07011 Palma de Mallorca. Email: services@bluelimebespoke.com

By purchasing or redeeming a Bluelime Bespoke gift card, you confirm that you have read, understood and agreed to these Terms and Conditions.