Give the Gift of Connection

Choose an amount, add a personal message, and your gift voucher will arrive by email within 24 hours, ready to forward or print.

Every voucher is an invitation to create something memorable. As a guide to what each amount could become:

• €250 · A thoughtful contribution towards a relaxed lunch or dinner, or our arrival shopping service for their Mallorca holiday.

• €500 · A little more towards a special lunch or dinner at home, or a beautifully stocked arrival for their private villa stay.

• €1,000 · The makings of an intimate dinner at home, cooked and served by their own private chef and waiter.

• €2,000 · A long, leisurely brunch, lunch or dinner for family and friends, leaving the hosts free to sit back and enjoy every moment.

• €3,000 · A generous way to shape a special celebration at home, with our chef and service team taking care of every detail.

• €5,000 · An exceptional start to a week of private chef and waiter service, created entirely around them.

Not sure which to choose? We’d be delighted to talk it through and help you find the perfect gift.

Gift vouchers are valid for 12 months and can be used towards any Bluelime Bespoke catering service. All prices include IVA at 10%.

How it works

1. Choose an amount and write your message.

2. The gift voucher arrives by email as a PDF within 24 hours, after we’ve added your personalised touches.

3. The recipient contacts us when they’re ready and we create their special occasion, especially for them (we suggest that they contact us a minimum of 14 days before their preferred date, as bookings are subject to availability).

Where we serve

Our chef services are available across Mallorca, however we are happy to travel to the other Balearic Islands, and beyond! Planning something further afield? Send us a message.

Validity

Valid for 12 months from purchase.

Gift Voucher Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) apply to gift vouchers sold by CDK Hospitality Services S.L., trading as Bluelime Bespoke (“Bluelime Bespoke”, “the Company”). By buying or redeeming a gift voucher, you agree to these Terms. Please read them carefully.

2. Definitions

• Purchaser: the person who buys the gift voucher.

• Recipient: the person who holds and redeems the gift voucher.

• Client: any individual or entity using the Company’s services, including a Recipient who books with a gift voucher.

• Services: all offerings provided by the Company, including but not limited to private chef and catering services, private hospitality, event coordination and associated hospitality services.

• Third-Party Providers: external vendors or service providers arranged through Bluelime Bespoke.

3. Your Gift Voucher

3.1. Validity. The gift voucher is valid for 12 months from the date of purchase. The service it is used towards must take place within those 12 months.
3.2. Use. The gift voucher can be used towards any Bluelime Bespoke catering service, subject to availability.
3.3. Transferable. The gift voucher is fully transferable and may be given to anyone.
3.4. Location. Gift vouchers are for services in Mallorca. However, we are also happy to travel, so for other locations please contact us directly for our availability.
3.5. Redemption. To redeem a gift voucher, contact us at services@bluelimebespoke.com with the gift voucher details, and we will plan the occasion with you. Please contact us as early as possible, however at least 14 days before your preferred date. Booking is subject to availability.
3.6. Single booking. The full value must be used in one booking. Any unused value cannot be carried over or exchanged for cash.
3.7. Balance. If the occasion costs more than the gift voucher value, the remaining balance is payable as set out in section 5.

4. EU Right of Withdrawal

If you bought your gift voucher online, and you change your mind, you may cancel it within 14 days of purchase for a full refund, provided it has not been redeemed. To cancel, email services@bluelimebespoke.com. This right belongs to the Purchaser only. The Recipient cannot cancel the gift voucher or exchange it for cash. After 14 days, gift vouchers are non-refundable.

5. Payment Terms for Bookings

5.1. Gift voucher value. The gift voucher value is applied to the booking at the time of confirmation.
5.2. Payment schedule for any remaining balance:

• 50% of the remaining balance is due at the time of confirmation.

• The final 50% is due 30 days before the booking, unless otherwise agreed.

• Any further costs incurred during the booking are due within 7 days of the final invoice being issued.

• For bookings made less than 30 days before the event, any remaining balance is due in full at confirmation.

5.3. Payment methods. We accept credit and debit cards and bank transfers.
5.4. Currency. All payments are made in euros (€). Any currency conversion fees are paid by the Client.

5.5. IVA. All gift voucher prices include IVA at 10%. An invoice is issued in the Purchaser’s name at the time of purchase. When the gift voucher is redeemed, its value is deducted from the booking as already paid, and any remaining balance is invoiced with the applicable IVA.

6. Cancellations and Refunds

6.1. Cancellation by the Client. If a confirmed booking is cancelled by the Client, the gift voucher value counts as a payment made, and the following applies:

• More than 6 months before the event date: loss of 25% of the payments made.

• From 6 months to 30 days before the event date: loss of 50% of the payments made.

• Less than 30 days before the event date: loss of all payments made.

6.2. Cancellation by the Company: staffing. If personnel circumstances beyond our control arise, our first priority is for the event to go ahead, and we will engage suitable, qualified replacement personnel. If we are unable to find replacements and must cancel, the full gift voucher value will be reinstated and any other payments refunded in full.
6.3. Force majeure. Force majeure only exists where a legal constraint prevents the event from being held on the agreed date. In that case, a cost may remain, assessed individually according to the working hours our staff have already spent on the event, such as site visits, meetings, correspondence and pre-production work. The event date must fall within the period in which closures or limitations are legally enforced. If an event date is not affected at first but later falls within a force majeure period, the full amount paid will be returned.

Examples we accept as force majeure:

• A compulsory quarantine of more than 3 days when entering Spain or returning to the country of origin.*

• A legal reduction in permitted guest numbers affecting more than 50% of the guests quoted for.

• Spain or the country of origin not allowing entry or exit.*

• Local authorities prohibiting event catering services.

*Where guests travel from several countries, the Client will agree with us in advance the two countries from which most guests will travel.

Examples we do not accept as force majeure:

• Requirements to take a health test before travelling.

• Health recommendations advising against travel in general or to Spain.

• Changes in local regulations affecting how the event is run (for example masks, distancing or time limits).

• Cancellation of flights or hotels when other legal travel and accommodation options are available.

6.4. Refund timing. Refunds are processed within 14 business days of approval.

7. Liability

7.1. The Company is not liable for indirect, incidental or consequential damages arising from the use of its services, or for issues caused by Third-Party Providers, although we will assist in resolving any disputes.
7.2. The Client is responsible for:

• the safety and legality of their premises and activities; and

• providing accurate information required for the service.

8. Third-Party Providers

8.1. The Company may arrange services through trusted Third-Party Providers.
8.2. Third-Party Providers operate independently, and their own terms and conditions may apply.
8.3. The Company consolidates charges from Third-Party Providers into one bill for the Client’s convenience.

9. Client Obligations

The Client agrees to:

• provide accurate and timely information;

• comply with any preparatory requirements for the service; and

• treat Company staff and Third-Party Providers with respect.

10. Confidentiality

Both parties agree to keep all confidential information private and not to disclose it to third parties, except as required by law.

11. Data Protection

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we inform you that:

• Controller: CDK Hospitality Services S.L., B09667437, Carrer Asival 7, 1A, 07011 Palma de Mallorca (Illes Balears), services@bluelimebespoke.com.

• Purpose: to process gift voucher purchases and redemptions, maintain a commercial relationship, and send communications about our products and services.

• Legal basis: performance of the contract, legal obligations, and your consent where appropriate.

• Data and retention: we process only the minimum data needed for this purpose and keep it for the legally required periods.

• Recipients: those necessary to provide the service, including our payment processors, and to meet legal obligations.

• Your rights: access, rectification, portability, erasure, restriction and objection. Contact us at services@bluelimebespoke.com or via www.bluelimebespoke.com.

12. Changes to these Terms

The Company may amend these Terms at any time. Significant changes will be notified by email or on our website. A gift voucher is governed by the Terms in force on its date of purchase.

13. Governing Law and Jurisdiction
13.1. These Terms are governed by the laws of Spain.
13.2. The parties will try to resolve any dispute amicably, including through mediation, before starting legal proceedings.
13.3. Legal disputes will be resolved by the courts of Palma de Mallorca.

14. Contact
CDK Hospitality Services S.L. (Bluelime Bespoke), Carrer Asival 7, 1A, 07011 Palma de Mallorca. Email: services@bluelimebespoke.com

By purchasing or redeeming a Bluelime Bespoke gift voucher, you confirm that you have read, understood and agreed to these Terms and Conditions.